Career Opportunities


Cavignac & Associates is committed to hiring and developing the best workforce in our industry. We are dedicated to providing a working environment that allows each employee to have job satisfaction while at the same time meeting agency goals to provide the best service available to our clients. We wish to develop employees known for their skills, character, commitment and confidence, and we recognize the importance of each individual to the success of the company.

Cavignac & Associates offers a highly competitive salary and benefits package including fully paid health and dental insurance, profit-sharing, and bonuses. We are conveniently located in downtown San Diego near the train and trolley stations, and close to most bus lines. We are always interested in speaking with people committed to an insurance career. See below for current openings. Other opportunities may include positions in the Claims, Sales, Risk Control, Employee Benefits, and Surety Departments.

Please fill out the Employment Application and forward resumes and completed application to to support@cavignac.com.

 

CURRENT POSITIONS AVAILABLE

Account Manager – Commercial Department

SUMMARY

The Account Manager (AM) is a customer’s main contact person in the agency. The AM must become familiar with all of his/her clients and is responsible for service provided to the assigned customer accounts, ensuring that the client is well served.

ESSENTIAL DUTIES AND RESPONSIBILITIES

With minimal daily oversight:

  • Manage the new business and renewal process; review risk management surveys. Identify exposure to loss and advise client on appropriate coverages.
  • Develop marketing plan with Senior Account Manager and/or producer and insured. Complete submissions to market new and renewal accounts to insurance carriers. Prepare proposals, negotiate coverage terms and pricing. Work with underwriters to obtain additional information from clients.
  • Work with Loss Control, Claims Department and Carriers to address and resolve complex or significant risk control and claims issues.
  • Conduct contract and lease reviews to advise client on risk and compliance issues.
  • Maintain positive client and insurance company relationships.
  • Explain payment requirements to new and existing clients and provide past due follow-up.
  • Prepare for and conduct weekly HPT (High Performance Team) meetings.
  • Request new, renewal and endorsement transactions
    • Binders
    • Letters
    • Auto ID cards
    • Invoices
    • Finance Agreements
  • Endorsement Processing
    • Submit endorsement requests to insurance company
    • Process endorsement transactions
    • Issue auto ID cards
  • Billing and Cancellation Issues
    • Follow up on cancellation notices issued by companies/finance companies
    • Answer insured’s agency billing questions
    • Answer direct billing questions
    • Issue invoices
    • Process premium finance agreements
  • Reconcile Audits
    • Process audits and review for accuracy
  • Contract Review
    • Compare the insurance requirements to the coverages on the existing program.
    • Obtain quotes on coverages needed to comply with contract insurance requirements.

QUALIFICATIONS

Education / Certifications

  • College degree desirable
  • Must hold and maintain current California Property & Casualty License
  • Insurance designations highly desirable (CISR, CRIS, etc.)

Experience

  • Minimum 3-6 years progressively responsible Insurance Account Management experience

Knowledge, Skills, and Abilities

  • Excellent computer skills. Knowledge and proficiency in PC applications, including MS Office and other programs necessary to complete thorough analyses and reports.
  • Ability to learn and use Agency automation systems
  • Strong analytical skills and attention to detail
  • Team player and contributor. Excellent leadership skills (i.e. organizing, planning, problem-solving and decision making) necessary for effective management
  • Well developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the Agency. Ability to handle confidential and sensitive information.
  • Strong communication skills, both written and verbal.
  • Minimal supervision needed
  • Strong project management skills including ability to establish an appropriate timeline and manage to deadlines.

Account Administrator – Commercial Department

SUMMARY

The Account Administrator provides support and assistance to their team, ensuring clients are well served. This position receives work directly from the SAM or AM.

The following is illustrative of the general activities of this position and does not reflect each and every task this position may undertake. Training and resources will be provided to assure the employee is able to accomplish what is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Endorsement Processing

  • Submit endorsement requests to insurance company
  • Process endorsement transactions
  • Issue auto ID cards

Policy Processing

  • Process new and renewal policies (review policies to determine accuracy in issuance)
  • Final check of ReSource Pro’s processing

Process Certificates of Insurance

  • Process daily certificates
  • Backup for the Certificate Coordinator
  • Process renewal certificatesIn addition to the above core responsibilities, this individual may be called upon to provide the following support:

Billing and Cancellation Issues

  • Follow up on cancellation notices issued by companies/finance companies
  • Answer insured’s agency billing questions
  • Answer direct billing questions
  • Issue invoices
  • Process premium finance agreements

Administrative Follow-up

  • Order loss runs and motor vehicle reports as needed or requested
  • Assist Account Manager with preparation of new business and renewal surveys as needed
    • Prepare vehicle schedules
    • Prepare driver and equipment schedules
    • Coordinate final product with word processing
    • Complete final assembly for presentation

Reconcile Audits

  • Process audits and review for accuracy

Contract Review

  • Compare the insurance requirements to the coverages on the existing program.
  • Obtain quotes on coverages needed to comply with contract insurance requirements.

Account Manager Tasks

  • Renewal and New Business Process
    • Prepare renewal surveys and send applications to clients
    • Complete applications and prepare quotations for new or renewal coverage
    • Request and process new, renewal and endorsement transactions
      • Binders
      • Letters
      • Automobile ID cards
      • Invoices
      • Finance Agreements
    • Market new business and renewals as requested by AM
    • Prepare proposals

Serve as backup for the Director of First Impressions

Serve as backup for AMs and/or AAs when they are out of the office

QUALIFICATIONS

Education / Certifications

  • High school degree
  • College degree desirable
  • Must hold current California Property & Casualty license

Experience

  • 3+ years of experience working in commercial insurance – agency setting preferred

Knowledge, Skills and Abilities

  • Excellent communication skills (both written and verbal)
  • Positive work ethic
  • Excellent interpersonal skills
  • Team player
  • Ability to focus on the task-at-hand and multi-task as needed
  • Ability to prioritize workload with rush requests
  • Ability to grasp complex issues and establish proactive solutions to assess those issues
  • Attention to detail and high-quality work
  • MS Word and MS Excel program competency
  • Commercial insurance knowledge (construction industry knowledge a plus)
  • Knowledge of standard insurance industry procedures

Account Manager – Personal Lines Department

SUMMARY

The Personal Lines Account Manager (AM) is the customer’s main contact person in the agency. The AM must become familiar with all of his/her clients and is responsible for service provided to the assigned customer accounts, ensuring that the client is well served. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Daily servicing of clients will include addressing various coverage issues and working with a personal lines producer(s) in handling all the inside service work associated with the client’s program, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.

  • Process new and renewal policies (review policies to determine accuracy in issuance)
  • Perform quoting for all lines
  • Submit endorsement requests to insurance company
  • Process endorsement transactions
  • Issue auto ID cards
  • Process daily certificates
  • Process renewal certificates

QUALIFICATIONS

Minimum Experience Required

  • 3 or more years of experience in Personal Lines client management
  • CA Property and Casualty License

Knowledge, Skills and Abilities

  • In depth knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters
  • Must understand marketplace trends and best practices to meet clients’ needs
  • Strong written and verbal communication skills
  • Ability to prioritize and self-manage work load
  • Good mathematical skills
  • Strong negotiating skills
  • Proficiency in Word, Excel, PowerPoint, and Applied (preferred)