Career Opportunities


Cavignac & Associates is committed to hiring and developing the best workforce in our industry. We are dedicated to providing a working environment that allows each employee to have job satisfaction while at the same time meeting agency goals to provide the best service available to our clients. We wish to develop employees known for their skills, character, commitment and confidence, and we recognize the importance of each individual to the success of the company.

Cavignac & Associates offers a highly competitive salary and benefits package including fully paid health and dental insurance, profit-sharing, and bonuses. We are conveniently located in downtown San Diego near the train and trolley stations, and close to most bus lines. We are always interested in speaking with people committed to an insurance career. See below for current openings. Other opportunities may include positions in the Claims, Sales, Risk Control, Employee Benefits, and Surety Departments.

Please fill out the Employment Application and forward resumes and completed application to to support@cavignac.com.

 

CURRENT POSITIONS AVAILABLE

Human Resources Risk Advisor

SUMMARY

Under the direction of the Director of Risk Control, the Human Resources Risk Advisor position will provide pragmatic advice and counsel to our insureds in order to help them reduce the frequency and severity of employee claims.  The Human Resources Risk Advisor will primarily interact with human resources professionals and other corporate executives to provide insight into human resources best practices, present practical trainings, and draft and/or review human resource materials for compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide day-to-day counseling on employment matters.  Counseling topics will cover the entire gamut of the employment relationship, including pre-hire issues, hiring practices, couching, counseling, discipline, leaves of absence, accommodations, drug-testing, restructurings, lay-offs, severance, terminations, unemployment, COBRA, and healthcare benefits.  Advice may also include recommendations for compliance with applicable federal and state employment laws.
  • Draft and provide counseling on employment related documents such as offer letters, employment agreements, disciplinary write ups, separation agreements, leaves of absence, and employee handbooks.
  • Remain informed and be able to provide updates regarding developments in the employment law arena; draft and update human resources policies to comply with applicable laws and reflect legal developments.
  • Prepare and present managerial trainings on a variety of human resources best practices topics.
  • Ideal candidate will be qualified and comfortable presenting California-compliant sexual harassment prevention training.
  • Selling fee-based HR Services to current and prospective clients.
  • Participate in local associations.
  • Make contact with potential new clients to explain HR Services offered.

JOB REQUIREMENTS

  • We are seeking a professional with five to seven years of Human Resources experience.  PHR or equivalent required. SPHR preferred.  JD preferred, but not required.
  • Must have strong knowledge of federal and California employment laws and regulations.
  • Must be comfortable with public speaking and presenting to groups of professionals.
  • Strong organizational and project management skills, including the ability to handle multiple projects and manage deadlines in demanding work environment
  • Strong computer skills including: Word, Excel, PowerPoint. Experience working with Applied EPIC is a plus, but not required.
  • Understanding of or experience working in the insurance industry is a plus, but not required.
  • Excellent written and oral communication skills
  • Ability to interact well with business executives and provide pragmatic advice that balances business needs and legal risk

Education/Experience

  • PHR Required
  • 5-7 years of experience required
  • Excellent computer skills and knowledge of MS Word and MS Excel

Physical Requirements

  • Daily work in an office environment, including extensive use of a computer from a seated or standing position, use of the telephone with or without a headset, and
  • Ability to stand (or present from a seated position) for a prolong period of time (up to two hours).
  • Please note that under the ADA and FEHA, the Agency will endeavor to make reasonable accommodations to qualified applicants, unless doing so would impose an undue hardship.

Commercial Department – Account Manager

SUMMARY

The Account Manager (AM) is a customer’s main contact person in the agency. The AM must become familiar with all of his/her clients and is responsible for service provided to the assigned customer accounts, ensuring that the client is well served.

ESSENTIAL DUTIES AND RESPONSIBILITIES

‘Essential duties’ are those that an individual must be able to perform with or without reasonable accommodation.

With minimal daily oversight:

  • Manage the new business and renewal process; review risk management surveys. Identify exposure to loss and advise client on appropriate coverages.
  • Develop marketing plan with Senior Account Manager and/or producer and insured. Complete submissions to market new and renewal accounts to insurance carriers. Prepare proposals, negotiate coverage terms and pricing. Work with underwriters to obtain additional information from clients.
  • Work with Loss Control, Claims Department and Carriers to address and resolve complex or significant risk control and claims issues.
  • Conduct contract and lease reviews to advise client on risk and compliance issues.
  • Maintain positive client and insurance company relationships.
  • Explain payment requirements to new and existing clients and provide past due follow-up.
  • Prepare for and conduct weekly HPT (High Performance Team) meetings.
  • Request new, renewal and endorsement transactions
    • Binders
    • Letters
    • Auto ID cards
    • Invoices
    • Finance Agreements
  • Endorsement Processing
    • Submit endorsement requests to insurance company
    • Process endorsement transactions
    • Issue auto ID cards
  • Billing and Cancellation Issues
    • Follow up on cancellation notices issued by companies/finance companies
    • Answer insured’s agency billing questions
    • Answer direct billing questions
    • Issue invoices
    • Process premium finance agreements
  • Reconcile Audits
    • Process audits and review for accuracy
  • Contract Review
    • Compare the insurance requirements to the coverages on the existing program.
    • Obtain quotes on coverages needed to comply with contract insurance requirements.

QUALIFICATIONS

Education / Certifications

  • College degree desirable
  • Must hold and maintain current California Property & Casualty License
  • Insurance designations highly desirable (CISR, CRIS, etc.)

Experience

  • Minimum 3-6 years progressively responsible Insurance Account Management experience

Knowledge, Skills, and Abilities

  • Excellent computer skills. Knowledge and proficiency in PC applications, including MS Office and other programs necessary to complete thorough analyses and reports.
  • Ability to learn and use Agency automation systems
  • Strong analytical skills and attention to detail
  • Team player and contributor. Excellent leadership skills (i.e. organizing, planning, problem-solving and decision making) necessary for effective management
  • Well developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the Agency. Ability to handle confidential and sensitive information.
  • Strong communication skills, both written and verbal.
  • Minimal supervision needed
  • Strong project management skills including ability to establish an appropriate timeline and manage to deadlines.

Commercial Department – Account Administrator

SUMMARY

The Account Administrator provides support and assistance to their team, ensuring clients are well served. This position receives work directly from the SAM or AM.

The following is illustrative of the general activities of this position and does not reflect each and every

task this position may undertake. Training and resources will be provided to assure the employee is able to accomplish what is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

‘Essential duties’ are those that an individual must be able to perform with or without reasonable accommodation.

With direct daily oversight;

Endorsement Processing

  • Submit endorsement requests to insurance company
  • Process endorsement transactions
  • Issue auto ID cards

Policy Processing

  • Process new and renewal policies (review policies to determine accuracy in issuance)
  • Final check of ReSource Pro’s processing

Process Certificates of Insurance

  • Process daily certificates
  • Backup for the Certificate Coordinator
  • Process renewal certificates

In addition to the above core responsibilities, this individual may be called upon to provide the following support:

Billing and Cancellation Issues

  • Follow up on cancellation notices issued by companies/finance companies
  • Answer insured’s agency billing questions
  • Answer direct billing questions
  • Issue invoices
  • Process premium finance agreements

Administrative Follow-up

  • Order loss runs and motor vehicle reports as needed or requested
  • Assist Account Manager with preparation of new business and renewal surveys as needed
    • Prepare vehicle schedules
    • Prepare driver and equipment schedules
    • Coordinate final product with word processing
    • Complete final assembly for presentation

Reconcile Audits

  • Process audits and review for accuracy

Contract Review

  • Compare the insurance requirements to the coverages on the existing program.
  • Obtain quotes on coverages needed to comply with contract insurance requirements.

Account Manager Tasks

  • Renewal and New Business Process
    • Prepare renewal surveys and send applications to clients
    • Complete applications and prepare quotations for new or renewal coverage
    • Request and process new, renewal and endorsement transactions
      • Binders
      • Letters
      • Automobile ID cards
      • Invoices
      • Finance Agreements
    • Market new business and renewals as requested by AM
    • Prepare proposals

Serve as backup for the Director of First Impressions

Serve as backup for AMs and/or AAs when they are out of the office

QUALIFICATIONS

Education / Certifications

  • High school degree
  • College degree desirable
  • Must hold current California Property & Casualty license

Experience

  • 3+ years of experience working in commercial insurance – agency setting preferred

Knowledge, Skills and Abilities

  • Excellent communication skills (both written and verbal)
  • Positive work ethic
  • Excellent interpersonal skills
  • Team player
  • Ability to focus on the task-at-hand and multi-task as needed
  • Ability to prioritize workload with rush requests
  • Ability to grasp complex issues and establish proactive solutions to assess those issues
  • Attention to detail and high-quality work
  • MS Word and MS Excel program competency
  • Commercial insurance knowledge (construction industry knowledge a plus)
  • Knowledge of standard insurance industry procedures

Director of First Impressions

SUMMARY

The Director of First Impressions (Administrative Assistant / Receptionist) position is critical to the success of Cavignac & Associates. The Director of First Impressions is responsible for the first impression we make upon our clients, prospects or anyone else who calls or visits our agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Front Desk

  • Answer incoming telephone calls
  • Greet all visitors to the Agency
  • Contact Custodian of Records in event of Process of Service
  • Check master calendar and keep welcome sign current and up to date (new employee, visitor, carrier, client, prospect, etc.)
  • Daily make sure the Xerox machines are stocked with paper and have no errors or messages on the machine

Scanning

  • Open, identify correct recipient, scan and distribute incoming mail each day
  • Scan outgoing company checks to ResoursePro
  • Train back-ups in these tasks
  • Ensure the scanner is working smoothly – primary contact for Canon technical support

Mail

  • Distribute incoming fax messages
  • Order express mail or messenger as needed
  • Run postage machine and order postage for meter
  • See that all mail reaches postal service on time each day

Supplies

  • Track inventory of stationery and office supplies
  • Order supplies
  • Coordinate maintenance of office equipment (copier, fax, phones, etc.)

Clerical

  • Assist with administrative projects (as needed for all departments)
  • Prepare 3-ring binders and comb-bind projects for all departments as requested
  • Copy jobs as requested
  • Library filing as needed
  • Enter data into Excel spreadsheets for AMs, AAs as needed

Renewal Tasks

  • Request loss runs from insurance companies / TPAs / wholesale brokers
  • Type up renewal surveys as needed

Customer Service Tasks

  • PLEP Process
  • Request and retrieve Motor Vehicle Records
  • Process notices of cancellation
  • Sending emails and letters to the clients
  • Check carrier websites daily for policies, endorsements, audits, and cancellations
  • Other misc customer service tasks.

Kitchen

  • Load / unload dishwasher
  • Restock beverage refrigerator
  • Restock supplies as needed
  • Make sure no food, containers or magazines are left on tables overnight

Company Events

  • Follow Up on RSVPs for the events
  • Coordinate all events at direction of events committee

Support Functions

  • Coordinate and order in-house office lunches
  • Fold and stuff for various mailings
  • Assist in data entry for accounting
  • Assist Employee Benefits with folder stuffing

QUALIFICATIONS

Education

  • High school or equivalent

Experience

  • 2+ years of work experience

Knowledge, Skills, and Abilities

  • Excellent computer skills and knowledge of MS Word and MS Excel
  • Attention to detail
  • Team player